Quality Manager

ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability.

Main Responsibilities:

• Coordinating and supervising all Quality Assurance activities in Production and in Laboratory to assure exceptional quality product is delivered to the customer
• Ensuring Production Process output is in compliance with customer expectations
• Being responsible for quality related communication with customers
• Ensuring production compliance with all internal and customer bottle and packaging specifications
• Measurements and Testing
  • recording and reporting dimensional, functional and visual attributes per internally specified requirements
  • maintaining optimum performance and internal calibration checks on quality related equipment 
• Customer Relationship Management regarding Quality issues: 
  • working with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process) 
  • hosting periodic customer visits 
  • managing customer complaint process
• Quality System: 
  • ensuring compliance with all ISO and customer/external audit requirements
  • preparing and successfully completing audits
• Documentation 
• Being responsible for promoting quality mind set in all plant employees
• Being responsible for the control & coordination of rework with production of all nonconforming product

Education/Experience:

• 4-year degree preferably in chemistry or science area or equivalent experience
• Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)
• At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in manufacturing environment

Qualifications/Skills:

• Computer literate (Excel, SPC data base, Word)
• Ability to work well with other departments
• Ability to manage Customer Relations
• Being able to handle multi-task environment with excellent organizational skills

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to stand, walk, reach with hands and arms and very occasionally to climb or balance.
• The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear. It is required to act in a safe and environmentally responsible manner at all times by adhering to all ALPLA policies and procedures and Safety Standards (OSHA). This position description has been fully explained to me and I have received a copy. The position description is not all inclusive and I may be required to perform other duties as needed.